New
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- CALENDAR VIEW PERMISSION
We received some questions on how to view all Technician appointments on the calendar. So, we created a new permission called Calendar View in the Calendar Events section of the Permissions. Giving this permission to a User will allow them to view all Technician appointments on the Calendar.
- CALENDAR VIEW PERMISSION
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- PERMISSIONS UPDATE
An updated Permissions UI simplifies Group creation as well as adding Users to existing Groups. It will now be easier to: Name your Group, Select Roles and Permissions, and Add Users. Learn more…
- PERMISSIONS UPDATE
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- AT RISK
Capture warning signs related to customer attrition and maximize the likelihood of keeping their business with our new V3 feature At Risk Learn more….
- AT RISK
Enhancements
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- NOTIFICATION SETTINGS
We updated the look and feel for the Global Notification Settings to make it easier for everyone to understand and use this feature.
- NOTIFICATION SETTINGS
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- USER ROLES
When you look at a User’s Permission settings, you will now see the Roles assigned to them.
- USER ROLES
Fixed
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- CUSTOMER PAYMENTS
You can now add and apply Manual Payments to a customer with no issues.
- CUSTOMER PAYMENTS
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- WORK ORDER APPOINTMENTS
We noticed and fixed an issue that was causing the Work Order Scheduling Calendar was not working too well on smaller screens.
- WORK ORDER APPOINTMENTS
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- ADT CREATE CUSTOMER WORKFLOW
We fixed issues with the ADT Create Customer Workflow on Firefox where the PreCheck slider wasn’t working.
- ADT CREATE CUSTOMER WORKFLOW