Release on October 14, 2021

SecurityTrax development is ongoing to provide you with the best product. We hope you are liking what you see!

Check it out and let us know what you think.

• • TECH TOOLBOX
    After checking in to an appointment, technicians will see a Tech Toolbox button on the secondary menu. This provides the technician quick links to create a task, add files, and even link or manage the monitoring company and/or the interactive service provider. Learn more…

• • CALENDAR PERMISSIONS
    There are a couple changes to Calendar permissions as listed below.
  Dry Run Reasons is a new permission subgroup under Calendar Events. These permissions will provide users access to view, edit, modify, and/or delete the Unable to Complete Reasons for an appointment.
  Also, previously a grant on calendar events, On Site Information is now its own permission group. Permission groups that had the Modify On-Site Information grant on Calendar Events will automatically be given view, edit, modify, and delete permissions on this new permission subgroup under Calendar Events.

• • SITE MAPS
    The site map is ineffective when the address is not geocoded. For this reason we have removed the map on all Lead dashboards. We also will remove this on the Customer dashboards when the address is not geocoded.

• • EMPLOYEE ID
    User records now have a new data point for Employee ID. Available on the admin view of a user record in the Human Resources tab.

• • WORK ORDER
    We have made the details box on Work Orders bigger to allow for more visibility on details entered there.

• • CUSTOMER ACCOUNTING
    The option to Download & Send any of the Customer Accounting documents is now working properly.

• • INVOICES
    A bug has been fixed that was concatenating the quantity instead of adding them onto one line item on the Invoice.