Release Notes
The latest new features, enhancements, and fixes within SecurityTrax. Subscribe to notifications below.Release on July 23, 2020
SecurityTrax development is ongoing to provide you with the best product. We hope you are liking what you see!
Check it out and let us know what you think.
New
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- HOME DASHBOARD CONFIGURATION
Your Home Dashboard can now be configured to your liking. Select from a dashboard gallery to add, remove, or change the order of the cards on your home dashboard. Keep in mind that dashboard cards are viewable with appropriate permissions and roles.
- HOME DASHBOARD CONFIGURATION
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- RECENTLY VIEWED
Our Global Search now includes a list of Recently viewed records. You will see the ten most recent Customers, Leads, and User records you visited. Simply click on one of these to go back to that record. This list will go away if you start typing in the search section to find a record.
- RECENTLY VIEWED
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- COMPANY ACCOUNTING – INVOICES
We have added Invoices to the Company Accounting page. Filter and edit a full list of company invoices here and see important details such as past due amounts and dates.
- COMPANY ACCOUNTING – INVOICES
Enhancements
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- CUSTOMER INVOICES
We have updated the Invoices section on the Customer Accounting page to include the total amount due and total outstanding. Past Due amounts and dates will now be listed in red as well as listed in the days late category to help easily identify any past due amounts.
- CUSTOMER INVOICES
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- CUSTOMER FILTERS
Customer List has an added filter for Install Technician.
- CUSTOMER FILTERS
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- FUNDING UPDATES
Funding Entries now include a Funding Entry Type and Expected Date. We also updated our Funding Reports to take into account Funding transactions.
- FUNDING UPDATES
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- CUSTOMER PAYMENTS REPORT
Customer Payments type reports now allows you to add the Interactive Service Provider ID as a column on the report.
- CUSTOMER PAYMENTS REPORT
Fixed
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- PASSWORD EXPIRATION DURATION
Setting a duration on password expiration in Global Settings now works as expected and each user’s Login Information will reflect the Global Settings duration.
- PASSWORD EXPIRATION DURATION
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- COPS INTEGRATION
Commercial accounts will now have the Business name sent to your COPS Integration when connecting an account.
- COPS INTEGRATION
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- BULK EDITING CUSTOMER EQUIPMENT
Bulk editing customer equipment was causing the page to bump you back to the top of the page. This is no longer happening with this fix.
- BULK EDITING CUSTOMER EQUIPMENT
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- INVOICE FOOTER
Long footers are now working and not causing any overlapping or pushing to a second page.
- INVOICE FOOTER
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- PRE-PROCESSED PAYMENT DELETE/VOID
Payments to be process that are still in the pending settlement status can now be deleted or voided.
- PRE-PROCESSED PAYMENT DELETE/VOID
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- SOCIAL SECURITY NUMBERS WITH DASHES
Adding dashes when entering a Social Security number no longer will cause any issues.
- SOCIAL SECURITY NUMBERS WITH DASHES
Release on July 9, 2020
SecurityTrax development is ongoing to provide you with the best product. We hope you are liking what you see!
Check it out and let us know what you think.
Enhancements
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- PAYMENT METHODS
Bank institution details can now be added to a bank account Payment Method.
- PAYMENT METHODS
Fixed
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- DROPDOWN LISTS
A few dropdown lists were being hidden and not accessible. We went through the site and fixed where this was happening.
- DROPDOWN LISTS
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- NOTES AND TASKS PERMISSION
Permission for Notes and Tasks were fixed so both permissions are no longer required to see one or the other.
- NOTES AND TASKS PERMISSION
Release on June 18, 2020
SecurityTrax development is ongoing to provide you with the best product. We hope you are liking what you see!
Check it out and let us know what you think.
New
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- LEAD FILES AND NOTES
You can now attach Files and add Notes to Lead records with our latest update.
- LEAD FILES AND NOTES
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- TERMS & CONDITIONS and PRIVACY POLICY
In keeping with compliance, all users will be required to agree to the SecurityTrax Terms & Conditions and Privacy Policy before logging in to the site. Users will not be able to login until they agree to the terms at least one time..
- TERMS & CONDITIONS and PRIVACY POLICY
Enhancements
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- ALARM.COM IMPORTS – CENTRAL STATION DETAILS
Importing customers from Alarm.com will now import Central Station details. Learn more…
- ALARM.COM IMPORTS – CENTRAL STATION DETAILS
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- BOLD INTEGRATION – LINK ACCOUNT
You can now link your customer records in SecurityTrax with existing Dynamark, Security Partners, or Legacy Security Services accounts using the Link Account option. Simply select the Central Station, enter the Account Number and select Link Account. Learn more…
- BOLD INTEGRATION – LINK ACCOUNT
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- SCHEDULER PROFILE DEFAULT
When scheduling a technician appointment, you will see the Default Users Scheduler Profile is preselected if Default Slot Scheduler Profile is not enabled.
- SCHEDULER PROFILE DEFAULT
Fixed
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- TIMED OUT
We fixed an issue that was forcing a time out and logging users out.
- TIMED OUT
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