Release Notes
The latest new features, enhancements, and fixes within SecurityTrax. Subscribe to notifications below.Release on June 4, 2020
SecurityTrax development is ongoing to provide you with the best product. We hope you are liking what you see!
Check it out and let us know what you think.
New
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- EQUIPMENT RETURN REASONS
Create and manage Equipment Return Reasons in your Content Management settings to better label and categorize equipment spillage and RMAs. Learn more…
- EQUIPMENT RETURN REASONS
Enhancements
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- CALENDAR – GROUP BY USER
The company calendar just got better with the Group appointment by user option. Use this to see each user’s schedule for the day or days selected.
- CALENDAR – GROUP BY USER
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- PERMISSION FILTERS
Searching through permissions just got easier with filters. Filter by resource type, grant, or attribute to better find what you need.
- PERMISSION FILTERS
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- PAYMENTS – CVV
Manually processed payments will now give you the option to enter a CVV for a card.
- PAYMENTS – CVV
Fixed
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- CANADIAN POSTAL CODE
Canadian postal codes are no longer causing issues. When the postal code entered first, the city and province will autofil.
- CANADIAN POSTAL CODE
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- CREDIT CHECK ERRORS
Credit Checks are now showing all errors and error details.
- CREDIT CHECK ERRORS
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- PURCHASE REQUISITIONS
We fixed the issue that was causing Purchase Requisitions to be hidden.
- PURCHASE REQUISITIONS
Release on May 21, 2020
SecurityTrax development is ongoing to provide you with the best product. We hope you are liking what you see!
Check it out and let us know what you think.
New
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- COMPANY ACCOUNTING
We are excited to introduce our new Company Accounting section in SecurityTrax. Access this through the main menu under Company. We started with a view of company Funding Entries, Payments, and Payable entries, but we have big plans for this section. Stay tuned. Learn more…
- COMPANY ACCOUNTING
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- CUSTOMER MESSAGES DASHBOARD CARD
In the new Customer Messages Dashboard card, you will find a list of messages sent to the customer.
- CUSTOMER MESSAGES DASHBOARD CARD
Enhancements
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- INVOICES AND QUOTES – SEND
You can now edit and change the email on Invoices and Quotes to send to someone other than the customer email.
- INVOICES AND QUOTES – SEND
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- CUSTOMER EMERGENCY CONTACTS DASHBOARD CARD
The Emergency Contacts Dashboard Card has been updated to include the contact’s phone number and to also list if have enhanced verification enabled.
- CUSTOMER EMERGENCY CONTACTS DASHBOARD CARD
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- DEFAULT SCHEDULING PROFILE
When selecting the Default Users Scheduling Profile, you will now have the option to select to view All Technicians, Technicians in Location, Technicians in Radius, or Technicians in Max Radius.
- DEFAULT SCHEDULING PROFILE
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- ALARM.COM
When connecting a customer or commitment to Alarm.com, you will now see the In-App Panel Panic option.
- ALARM.COM
Fixed
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- TECH RADIUS
Tech Radius is now working correctly in SecurityTrax.
- TECH RADIUS
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- PAYMENT PROCESSING MANAGEMENT
You can now configure your Payment Processing account in the Company Settings section.
- PAYMENT PROCESSING MANAGEMENT
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- VENDOR EQUIPMENT DETAILS
We fixed the bug that was causing Equipment Details on Vendors to not save.
- VENDOR EQUIPMENT DETAILS
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- EQUIPMENT TRANSFERS
Equipment Transfers are now working correctly and no longer omitting equipment item names.
- EQUIPMENT TRANSFERS
Release on May 7, 2020
SecurityTrax development is ongoing to provide you with the best product. We hope you are liking what you see!
Check it out and let us know what you think.
New
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- ALARM CENTRAL
Our Bold integration has just been improved with the new addition of Alarm Central. Create, connect, and manage your Alarm Central accounts from SecurityTrax when enabled and connected. Learn more…
- ALARM CENTRAL
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- CUSTOMER PAYABLES DASHBOARD CARDS
We have two new Customer Dashboard cards for Payables. Easily find a summary and list of payables for the customer from the dashboard.
- CUSTOMER PAYABLES DASHBOARD CARDS
Enhancements
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- COMPANY CALENDAR
The Company Calendar now includes a daily summary that lists the type of appointments for each day. At the top of each day you will see an option to Show Summary.
- COMPANY CALENDAR
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- RECURRNG INVOICES
We have added an Alternate Email Address field on Recurring Invoices to allow for Invoices to be sent to a different email than what is saved on the Customer record.
- RECURRNG INVOICES
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- LEAD STATUS MANAGEMENT
Lead Statuses can now be created, edited, and managed in the Company Settings section of the Admin menu.
- LEAD STATUS MANAGEMENT
Fixed
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- CREATE CUSTOMER WORKFLOWS
Users will no longer be blocked from continuing with the Create Customer Workflows when they are in a permission group that restricts customer views to only those assigned to them. We also fixed a bug that was causing the Order step to not save.
- CREATE CUSTOMER WORKFLOWS
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- DEFAULT APPOINTMENT TIME
Default appointment times set on the site are now working as expected.
- DEFAULT APPOINTMENT TIME
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- INVOICE ADDRESS
The invoice preview/pdf will now reflect the address entered in the Invoice Details.
- INVOICE ADDRESS
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