Release Notes

The latest new features, enhancements, and fixes within SecurityTrax. Subscribe to notifications below.

Release on April 23, 2020

SecurityTrax development is ongoing to provide you with the best product. We hope you are liking what you see!

Check it out and let us know what you think.

    New
      • API INTEGRATION
        Use the API Monitoring integration within SecurityTrax to create and manage customers in your API Monitoring account without leaving SecurityTrax. Learn more…
      • CUSTOMER PROFIT/LOSS DASHBOARD CARD
        The Customer Profit/Loss dashboard card will give you an overall profit or loss on the customer. Furthermore, it will break that down further by Funding, Customer Payments, Equipment Costs, and Payables Costs.
    Enhancements
      • MY PAYABLES
        Users with payable assignments will now be able to view their payables under their My Account section.
      • ADT
        We have added a Select All for the ADT Blacklist settings to make it easier to manage.
      • BOLD
        You can now search and add Authorities for your Bold Integration.
    Fixed
      • INVOICES – ITEM DESCRIPTIONS
        We fixed the issue that was causing item descriptions on Invoices to not save.
      • EMERGENCY CONTACTS
        We fixed a bug so the Emergency Contact’s phone number now saves when updating or editing the contact.
      • PURCHASE ORDERS SKU
        Purchase Orders are now properly showing the item sku numbers where available.

    Release on April 9, 2020

    SecurityTrax development is ongoing to provide you with the best product. We hope you are liking what you see!

    Check it out and let us know what you think.

      New
        • COPS MONITORING: LINK TO EXISTING ACCOUNT
          Using your COPS Monitoring integration in SecurityTrax, you can now link a customer with an existing account in COPS Monitoring. Learn more…
        • CMS: LINK TO EXISTING ACCOUNT
          With an active CMS integration in SecurityTrax, you can link a customer with an existing account in CMS. Learn more…
      Enhancements
        • ADDITIONAL FILTERS
          We have added more filters to the Customer List, Leads List, and Users List to better help you find what you’re looking for.
        • PAYMENT METHOD DELETE
          You can now delete Payment Methods in SecurityTrax. If that payment method is being used in a Recurring Invoice, you will have the option to choose another payment method to replace the one being deleted.
        • CALENDAR MOBILE PREVIEW
          We have added the appointment preview on the mobile Calendar. This preview will give you important details and links for the appointment.
      Fixed
        • ADT REFRESH
          We fixed a bug causing a few issues with ADT that required a refresh to see updated data.

      Release on March 26, 2020

      SecurityTrax development is ongoing to provide you with the best product. We hope you are liking what you see!

      Check it out and let us know what you think.

        New
          • BOLD INTEGRATION
            Create, activate, and update accounts with Dynamark, Security Partners, and Legacy Security Services using the BOLD Integration now within the new SecurityTrax. Learn more…
          • COPS INTEGRATION
            Create, activate, and update your COPS Monitoring accounts using the COPS Integration now within the new SecurityTrax. Learn more…
        Enhancements
          • INTEGRATION CREDENTIALS
            We updated the way you enter and manage credentials on integrations. There is now a new window that will open containing only credential fields to make it easier to not accidentally clear that data when updating other fields in the integration screen.
        Fixed
          • LOGIN ERRORS
            We are now showing errors when attempting to login with the wrong credentials. After a few tries, you will see a message explaining that the account has been locked.
          • CUSTOMER EQUIPMENT
            Customer Equipment now includes Technicians on the dropdown menu for “Sold by” field.

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