Release Notes

The latest new features, enhancements, and fixes within SecurityTrax. Subscribe to notifications below.

Release on November 14, 2019

V3 development is ongoing. We hope you are liking what you see! Check it out and let us know what you think.  
Enhancements
    • EQUIPMENT FILTERS
      As requested, we have added filters to the Company Equipment List.
    • UNINVOICED ITEMS ON INVOICE
      When creating an invoice, you can now add any equipment items on the Customer record that have not previously been invoiced. Simply select the Add Uninvoiced Items slider on the first step of creating an Invoice.
Fixed
    • INTERACTIVE SERVICE PROVIDER DISABLE
      You can now successfully disable an Interactive Service Provider Integration on Company Settings.
    • INTERACTIVE SERVICE PROVIDER SHELLING
      You no longer need to refresh the page when shelling an account with the Interactive Service Provider.
    • RECURRING INVOICES
      There are no longer issues with Recurring Invoices when trying to create a second Recurring Invoice with the same data as the first.
    • EQUIPMENT ITEM RETAIL VALUE
      Equipment Packages will now use the equipment items Retail value.

Release on October 31, 2019

V3 development is ongoing. We hope you are liking what you see! Check it out and let us know what you think.  
New
    • ALARM.COM IMPORTS
      We are excited to announce this new great feature. You can now Import Users and Customers from Alarm.com into SecurityTrax. The feature allows you to filter and preset data points before you import. This smart feature will check for duplicates and only import new records. Learn more…
Enhancements
    • EMERGENCY CONTACTS
      Emergency Contacts now have the passkey field for you to use.
    • INVOICES
      We have a couple of updates to Invoices. You can now add un-invoiced equipment items by simply selecting the slider on the first step of creating an Invoice. We also updated the formatting of the note that shows on the Invoice pdf.
    • NOTIFICATIONS
      We have updated the design of the Notification settings on mobile to make it easier to use.
Fixed
    • TASK TAGS
      We fixed an issue that was causing Tags on Tasks to not work properly.
    • USER PASSWORD
      When creating a User, if the password does not fit the requirements, you will see a notification at that time instead of after attempting to save the user record.
    • RECURRING INVOICES
      There are no longer issues with Recurring Invoices when trying to create a second Recurring Invoice with the same data as the first.
    • COMPANY MENU
      Zooming in or out no longer affect the Company Menu so it will no longer cause overlapping.
    • TAX ISSUE
      You can now create an invoice with a 0% tax without any issues.
    • INVOICES ERROR
      Periodically, there was an error when creating a new invoice. That bug has been fixed.
    • EQUIPMENT PACKAGES
      Adding an Equipment Package to an Invoice will now pull pricing from the package.
    • ORDER TEMPLATE EQUIPMENT QUANTITIES
      Equipment packages applied will now show the correct quantities everywhere.

Released on October 24, 2019

V3 development is ongoing. We hope you are liking what you see! Check it out and let us know what you think.  
New
    • TECH AVAILABILITY
      You can now check the Tech’s Availability by clicking the Check Tech Availability button on the Appointments tab of a Customer Record. This new feature will allow you to check available appointment openings before you are ready to schedule.
Enhancements
    • CUSTOMER DASHBOARD
      We improved the look and feel of the top card on the Customer Dashboard to help streamline how the data is displayed.
    • ALARM.COM UPDATES
      We updated our Alarm.com integration to include Builder programs and Receiver numbers.
Fixed
    • MY ACCOUNT
      Mobile carriers are now saving on My Account.
    • INVOICES AND RECURRING INVOICES
      Recurring Invoices and Invoices can now be saved without issue. We fixed an issue where, on occasion, when creating a Recurring Invoice or Invoice a “Type Error” would appear and prevent creation.

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