Added functionality to User Home including the ability to open, view, and edit Tasks, Work Orders, and Appointments.

We have updated the look and feel of all Filters. By default, the Filters will be collapsed. Click the arrow to expand.

By default when you go to the Customer List page, the list will auto-populate with the 50 most recent customers without having to set filters.

You can now Add and Edit Equipment on the ADT MegaForm.

When you go to a Customer record, you will first go to the Customer Dashboard by default.

We have added more ways to search on the Global Search. You can now search for Customers by Email and search for Users by Email and Username.

Add user’s Alarm.com credentials in their user record for seamlessly navigating to Alarm.com site with Single Sign-On (SSO).

We optimized our site to prevent user’s from being logged out at the wrong time.

Inactive users are no longer showing up on the Calendar List.

Checking in and working an appointment is now working on Tech at Work.

Some Notification settings in Global Settings were not saving so we fixed that issue.

We fixed a bug that was not showing all Equipment Items on lists when the list was more than a certain number.

You will no longer get an endless spinner on the User’s History tab.

You can now successfully close Work Orders.

We fixed some issues with the ADT Personal Guarantee causing errors.

User Home now features a Work Orders tab where you’ll find a list of Work Orders assigned to you including useful details.

As a SecurityTrax user you can now manage your notifications settings under your Profile menu.

We have reordered Dropdown Lists to be in alphabetical order to make it easier to find what you’re looking for.

We are making sure all ADT Errors are being shown to the user.

You can now search by Customer Account number in the Global Search.

We had a few issues with ADT recently and have made several fixes. Including issues with our integration with ADT, problems with shelling with ADT, and pre-filling the Estimated Completion Date on the Megaform.

Times will no longer change or be affected by time zones. The time you set will persist on the appointment and/or Work Order.

Emergency Contacts are now sorting correctly.

Getting to the Create Customer window will be easer now that we fixed the issue causing that to move around when you click on it.

There are no longer any issues with viewing Credit Reports.

We have removed any inactive users from the Calendar list and reordered the list to be in alphabetical order.

Our new Navigation was not working properly on Firefox and not closing consistently so we fixed those issues.

We fixed some issues with Single Sign On when connecting to your Alarm.com accounts.

When using a larger screen, Home and Customers are neatly centered at the top. Find Home and Customers within the ‘stacked’ menu (upper left corner) on smaller devices. ‘Create +’ has been condensed to a ‘+’ next to the Search icon on all screen sizes. Click or tap your company name in the upper left corner to display a new menu featuring General and Company tools like Reports, Calendar, Tasks, and Inventory. Additionally, with the applicable Permission settings, you would find Administrative tools to add new Users or adjust Company Settings. ‘Human Resources’ has been changed to ‘Users & Permissions’.

The temporary Home page has been replaced with a left-hand nav including Tabs determined by the User’s Role(s). New cards displaying the total number of Appointments, Work Orders, and Tasks assigned to the User are now visible on the Home Dashboard along with set of ‘Today’ cards displaying the same information only for ‘Today’.

You can now set Notifications on the User’s record under Users & Permissions.

You will notice that the menus and search options have a new and improved look and feel for better usability.