We improved how Task priority and statuses are displayed to make it easier to understand. You will see these changes in the All Tasks list, the customer Notes & Tasks section, and on the Customer Dashboard Tasks card.

You can now customize the order of the cards on the Customer Dashboard. Learn more…

Additional ADT Templates are now available on ADT eContracts in V3.

All Tasks will now be sorted from newest to oldest.

We fixed an issue that was causing problems when entering phone numbers on an Android device.

Payments on Invoices are now showing up on the Payments section.

User Permissions page got misaligned. That is now fixed.

The Sales Rep selected during creation of the customer will now show up in the Order section.

Clicking on the map on an appointment now takes you to the correct location on the map.

You will no longer get an error when uploading files.

Introducing Multiple Workflows. You now have the option to select from 3 default Create Customer Workflows. Options range from a simple quick 1-step workflow, to a more in-depth 7-step workflow. Manage workflows in the Admin settings. Learn more…

To help improve the ADT shelling process, you will now see a warning if both the SOP Deposit and Activation Fee are left blank. We also made the Install Type default to Install.

Some of the Agency Contact names were being cut off so we made some changes to improve look of the page and prevent that from happening.

We added a few options when saving an Invoice. You can Save, Save and Send, Save and Download/Preview, or Save and Close.

The logged in User will now see their picture on the top right instead of their name.

We fixed a bug that was causing the Order page to not load.

Adding a unit price will now update the amount on the line item of an Invoice.

We fixed some issues we were having with the Global Message not aligning correctly.

When logging in has failed, the Login button will now turn red to avoid confusion.

We were having issues with the uploading and cropping of the Profile Picture. You can now upload and crop the picture without issues.

Date of Birth and Social Security Number are now both required fields when ADT Precheck is selected. This will help in successfully shelling an account with ADT.

ECV will be defaulted to on when adding an Emergency Contact. If that gets switched off, the next Emergency Contact will then default to on. This will help ensure that at least one Emergency Contact with ECV is added to satisfy ADT requirements.

ADT NAPE messaging is now available in V3.

Site Wide Search now has labels for a better user experience.

We fixed a bug that was preventing the user from successfully advancing in the Workflow.

Long descriptions on Permission are no longer overlapping and will now wrap instead.

Agency icon images are now showing again.

Send preview on Invoices is now working correctly.

A pagination bug was fixed and is now working correctly on the Customer List.