Release Notes

The latest new features, enhancements, and fixes within SecurityTrax. Subscribe to notifications below.

Release on June 30, 2022

SecurityTrax development is ongoing to provide you with the best product. We hope you are liking what you see!

Check it out and let us know what you think.

    New
      • COMPANY AVERAGE MONTHLY CHARGE DASHBOARD CARD
        The new company Average Monthly Charge dashboard card provides a view of your company’s average charge for different date ranges such as today, yesterday, last 30 days, and so on. Simply select the desired date range from the dropdown right on the card.
    Enhancements
      • ALARM.COM
        You can now use the Apply Template feature when creating an Alarm.com customer or commitment in SecurityTrax (when applicable).
      • CONTRACT TERM CUSTOMER DASHBOARD CARD
        We have updated customer Contract Term dashboard card to now include and show the months after the contract has ended.
    Fixed
      • ALARM.COM PASSWORD
        The temporary username and password for new Alarm.com accounts is now properly showing up the first time you go in to manage the account.
      • ADT INTEGRATION
        Deleted equipment items that had previously been mapped in the ADT Integration settings will no longer cause any issues.

    Released on June 16, 2022

    SecurityTrax development is ongoing to provide you with the best product. We hope you are liking what you see!

    Check it out and let us know what you think.

      Enhancements
        • PROCESSED PAYMENTS
          We have added the ability to set a Processed Payment to a Cleared status and set a Cleared Date to help keep track of payments.
        • MESSAGE TEMPLATES
          Message Templates now include the Tech Schedule placeholder for Payroll Identifier. Learn more…
      Fixed
        • DOCUSIGN
          Provisioned At date is now working as expected in DocuSign. We have also fixed the issue where notes were being pulled in as HTML. They are now pulling in correctly.
        • RECURRING INVOICE
          We have fixed the issue that caused the unusual scenario where specific changes on the Recurring Invoice caused it to be in a closed status and did not generate invoices.
        • PAYABLES REPORT
          The Expected Date issue on Payables reports has been fixed so that the correct date is now being displayed.

      Release on June 2, 2022

      SecurityTrax development is ongoing to provide you with the best product. We hope you are liking what you see!

      Check it out and let us know what you think.

        New
          • WORK ORDER/APPOINTMENT SHEET
            Technicians that need a print out of the work that needs to be done on an appointment can now do that with the new Work Order/Appointment sheet. This sheet has all the pertinent information from both the Work Order and Appointment along with a place for your customer to sign. Learn more…
        Enhancements
          • TAGS
            Tags in Company Setting have been updated and are now listed with the category as a column on the list. Also, Tags on modal and admin page.
          • INVOICE PAYMENTS
            Payments on invoices are now listed in descending order. Newest payments will appear at the top now.
          • COMPANY PAYABLE ENTRIES
            Company payable entries list on the company accounting page now have sortable columns. Sort by Created date, customer, job function, payee, or status.
          • CUSTOMER PAYABLE REPORT
            Customer payable report object has been updated to now include payee listed by last name first.
        Fixed
          • PAYMENTS
            Processed payments can now be edited after they have been processed. Editable fields include the toggling the cleared slider and the cleared date.
          • TAG TYPE
            Some Tag types were named incorrectly and have been updated to the following: Customer Note has been updated to either Notes, Tasks, or Work Orders; Invoice has been updated to Invoice Type; Lead Company has been updated to Source; Lead Company Campaign has been updated to Source Campaign; Payroll To Customer has been updated to Payable; Sale Schedule has been updated to Sales Appointment; and Tech Schedule has been updated toTech Appointment.

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